Using emails!
June 30th, 2009 | Biz Blogs |
[How to Win Friends and Influence people through emails?]
As I stressed in an earlier posts that Emails are extremely useful tool and should be used wisely. Here are a few ways with which you can win friends and influence people through emails.
1. Take emails seriously. Do not write lousy ones. People often are quite conscious about their oral communication but they take emails pretty casually! An email can be as short as only the subject line. But write it effectively. Here are a few examples of subject line emails:
Casual: ’please come to my desk asap’
Impressive: ’NNTO: Please come to my desk ASAP’ OR
“Please come to my desk ASAP.[eom]“
If you are attaching an image/ file please make sure to list the attachments in your mail (if it is not a routine one). Format the emails properly (at least use a consistent font), use subject lines, use signatures.
2. Use emails for gathering information, getting approvals and sending information. Specially for all those things where you think a written record will help. I have seen Emails being used to track communication, years later. Sometimes it can really save your a-s-s.
3. Use emails for networking. You can send a “Thank you”, “Birth Day”, “Seasonal Greeting” to long lost friends, foes, bosses, colleagues and potential friends, business partners, clients. Apply a little common sense to guess what email should be sent to whom. One size may not fit all. Be different in contents, looks. When someone opens your email, they should find something new (pleasing, if possible).
4. Value addition: In oral communication it is difficult to provide value addition, they ask - you answer. In emails though, you can add a lot of value. Add an image that bolsters your content. Add URLs for reference and links for further details about the subject. Add files. Present properly, bold, bullet, highlight important points as required.
These can go a long way in helping you present yourself as an excellent communicator. And you know very well that for any business communication is the key. It’s one of the surest way to establish yourself in the eyes of seniors/clients and of course impress a few colleagues.
4 Responses
nice pointers…also dont send very huge attachments and files like media etc as these get scanned most of the times.
Yeah that should go in email etiquette post. Will update!
Also the TO, CC and BCC list should be well thought of.
Should mark people in “TO” from whom some action is expected, or some information is meant for them.
Pls. remember the guy who thought of CC and BCC was not adding another feature just for the FUN of it!!!
You are right! I have stressed about this issue in a previous post.